An Open Letter on Creating a Culture of Kindness and Leading by Example

How do you encourage your employees to go above and beyond for clients?

How do you encourage a culture of kindness at your business?

Often during the holiday season, we are reminded of the significance of giving back and being kind to one another.  It is important that we do “extra” during this special time of year, but it is also important that we take the time to create a culture of kindness throughout the year.  It has been said that those who witness others being generous and kind are more likely to be generous and kind, and those who witness others go above and beyond are more likely to go above and beyond as well.  Since day one the founder of Goodbye Graffiti™, Perri Domm, has made creating a culture of generosity and kindness a priority at Goodbye Graffiti™.

Within-day to day operations at Goodbye Graffiti™ Perri has built giving back into the business model.  Every Goodbye Graffiti™ Office across the country offers free removal of hate and racist graffiti.   In 2012 Perri partnered with Coast Mental Health to provide opportunities at our shops for individuals with employment barriers in returning to work.  Perri has also worked hard to secure annual donations from all Goodbye Graffiti markets to The Eureka Camp Society benefitting children with invisible disabilities.  From 2006-2016 Perri Domm and Goodbye Graffiti™ staff spent summers in Tofino running a charity fishing program, selling guided fishing trips to benefit charities including; including Zero Ceiling, Fire Fighters, Camp Eureka, Animal Welfare and the Canucks Autism Network.  In 2018 Perri Domm mandated Naloxone training for all staff.  An afternoon was spent being educated on the importance of the life saving use of Naloxone.  Every Goodbye Graffiti™ Vancouver technician now carries Naloxone on their person, and in the 10 months since training, 5 lives have been saved by our staff.

In addition to making giving back a part of our business.  Perri has also shown the example of giving back personally through his support of many different organizations over the years.   The organizations have included: Whistler Adaptive Ski Program where he volunteers to train athletes with disabilities, The Whistler Animal Galore’s charity box donation program where his efforts raise thousands of dollars a month to benefit animals in need of support.  In addition to Whistler Animal Galore’s coin box program, Perri and his family have also support rescue dogs in their home, they currently have 4 rescue dogs as beloved pets.

Moving into 2019/2020 Perri will establish The Spectrum Ranch to employ 20-30 autistic adults as a legacy project. 

Finally looking ahead to the future of Goodbye Graffiti™, Perri is working closely with his staff to create succession plans to reward long-term employees who have worked hard to make Goodbye Graffiti™ the successful brand it is today.

We encourage all within and outside of our network to look closely at what they can do to create a culture of kindness and generosity around them. 

 

Sincerely,

 

Amy Moscrop

Vice President Goodbye Graffiti™ Inc.

Across North America 1-877-684-4747

amoscrop@goodbyegraffiti.com

 

Goodbye Graffiti Offices will Donate 1% of Contract Sales in October and November to Local Foodbanks

The Goodbye Graffiti™ Franchise Association in conjunction with Goodbye Graffiti™ Inc. have decided to donate 1% of all contract revenue to local food banks in the communities where are businesses reside.  We are grateful to these communities for helping to make us Canada’s largest Graffiti Removal network and want to do what we can to give back.  1% of any contract job sold in October and November will be donated to local food banks.  The beneficiaries will include; The Greater Vancouver Food Bank, Surrey Food Bank, The Share Society, Central Okanagan Food Bank, Calgary Food Bank, Daily Bread Toronto, Ottawa Foodbank, London Food Bank and Feed Nova Scotia.

Please do not hesitate to contact us for a free estimate for graffiti removal, power washing, Scratchiti™, and Etchiti™ removal, GraffWraps™.  This is the perfect time to give your building a fresh look right before the busy holiday season while giving back to your community.

Staff Profile: Marco Hantke Goodbye Graffiti™ Vancouver

Name: Marco Hantke

Goodbye Graffiti™ Location: Vancouver

Start Date: April 01/ 2014

Role with Goodbye Graffiti™: Lead Graffiti Removal Technician

What did you do before Goodbye Graffiti™: Previously 2001- 2007 I worked in the Security Industry, starting from field work to managing a company with close to 50 employees per night. 2008-2011 I began my career in the Surrey Branch of Goodbye Graffiti as an Ever Clean Patroller. 2012-2014 I was a contractor in the construction field.

What are your strengths as a Goodbye Graffiti™ team member: I feel that I take on a leadership role here at GGV. My fellow coworkers always confide in my experience and knowledge in the field. I enjoy working in a team environment within my community to make it a safer and cleaner place. Learning our diverse product line and procedures has helped me become more proficient in the techniques and best practices to be successful here. I also love the fact that I am working with a Company that leads the industry in social sustainability and green environmental practices.

The best part of your role with Goodbye Graffiti™:  I love how the public reacts to seeing us in the streets when we do our job. I have random people always say things like, “thank you, you’re doing a great job.” I also know and can physically see that we are making a difference in our community.

The Most challenging part of your role with Goodbye Graffiti™: Our work must be perfect, there is no room for mistakes when it comes to our client’s assets and their substrates. When we remove or restore a surface it must be done by the book, thoroughly and evenly and to our clients’ satisfaction 100% of the time. There are elements that make this challenging at times such as the weather, physical barriers and even the location of a job.

What is the most interesting piece of graffiti you have ever seen: I recall patrolling Stanley Park in Vancouver and noticing a spray bomb which was incredible. It appeared to be a collaboration of two well-known graffiti artists. It was a 1940’s era full-size body of a man with a head resembling a large cartoon monster. It was colourful, creative and absolutely amazing!

Staff Profile: John Bell

Name: John Bell

Goodbye Graffiti™ Location: Toronto West                                 

Start Date: 15/Jan 2015

Role with Goodbye Graffiti™: Previously Technician, now Sentinel

What did you do before Goodbye Graffiti™: Shipping Dock Worker

What are your strengths as a Goodbye Graffiti™ team member: Team Player, Professional, Problem Solver, Friendly, Knowledgeable

Favourite part of your role with Goodbye Graffiti™: Preserving Murals, Removing Hate Speech

The Most challenging part of your role with Goodbye Graffiti™: Working in Chinatown/Spadina (Never any parking!)

What is the most interesting piece of graffiti you have ever seen: None…If it looks good then it’s a mural that has been done professionally. The rest can be removed

 

Happy International Women’s Day from Goodbye Graffiti™

All around the world today the achievements, power, and potential of women are being celebrated.  Goodbye Graffiti™ is proud to join in the celebrations of International Women’s Day.  In a male-dominated industry, Goodbye Graffiti™ executive team is 75% women.  These women manage day-to-day operations, finances, marketing, and franchising.  The achievements of this executive team have surpassed any previous team after 20 years in business.  We are passionate in our support of the women on our team and all women in business.  #SheInspiresMe #HeforShe 

Update on Mural Instillation of Mural in Goodbye Graffiti™ Presidents Whistler Home

In November of 2017 Goodbye Graffiti™ put out an open call for Artists to provide their own interpretation of a stylized trail map of Whistler and Blackcomb mountains.  We are beyond thrilled to have renowned local artist Jessa Gilbert creating a custom masterpiece.  We are in good company as Jessa has previously collaborated with Salomon Freeski, Baldface Lodge, Mica Heli, Lambrecht Surfboards, Mountain Equipment Co-Op (MEC), Fox Racing, Trek Bicycles, Terry Bicycles, the Vancouver International Mountain Film Festival (VIMFF), Arts Whistler, and many more. 

Check out the video to see the progress so far! video by:  Andrew Santos Media

For more information on Jessa Gilbert:

www.jessagilbert.com 

insta: @jessagilbert 

FB @jessagilbertstudios

Staff Profile: Xiomara Hurtado

Name: Xiomara Hurtado

Goodbye Graffiti™ Location: Vancouver

Start Date: May 2016

Role with Goodbye Graffiti™: Administrator

What did you do before Goodbye Graffiti™:I worked for the Royal Bank.

What are your strengths as a Goodbye Graffiti™ team member:  I can multitask and complete various tasks and I work well under pressure.  I am also tech-savvy.

Favourite part of your role with Goodbye Graffiti™: My favorite part of my role is being able to work with such an amazing team.

The Most challenging part of your role with Goodbye Graffiti™: Scheduling jobs with Vancouver’s Unpredictable weather.

What is the most interesting piece of graffiti you have ever seen: Smokey D’s art in the downtown east side highlighting the opioid crisis we are experiencing.

Goodbye Graffiti™ at Buildex Vancouver 2018

February 14th and 15th the Goodbye Graffiti™ team represented our 5 B.C. markets at Buildex.  In today’s fast paced digital world we always enjoy taking some time to connect face to face with our clients new and old.  Thanks to everyone who came by and said hi!

Staff Profile: Justin Rodrigues Goodbye Graffiti™ Toronto West   

Name: Justin Rodrigues

Goodbye Graffiti™ Location: Toronto West                                 

Start Date: 13/ April 2017

Role with Goodbye Graffiti™: Technician

What did you do before Goodbye Graffiti™: Lawn Care Technician

What are your strengths as a Goodbye Graffiti™ team member: Great team member, I always get the job done, I’m always smiling

Favourite part of your role with Goodbye Graffiti™:  It is a fun and safe place to work

The Most challenging part of your role with Goodbye Graffiti™: I don’t think there is anything that is too challenging

What is the most interesting piece of graffiti you have ever seen: Honest Eds. They put up a hoarding around the whole building and the entire thing was tagged. I cleaned it up.

 

 

 

 

 

 

Staff Profile: Jason Cuddy, Goodbye Graffiti™ Ottawa

Name: Jason Cuddy

Goodbye Graffiti™ Location: Ottawa

Start Date: June 2009

Role with Goodbye Graffiti™: Sentinel Coordinator

What did you do before Goodbye Graffiti™: Studied Business at the University of Ottawa

What are your strengths as a Goodbye Graffiti™ team member: Organized, punctual, honest, hardworking, great knowledge of the city, loyal been with the team for almost 10 years!

Favourite part of your role with Goodbye Graffiti™: Working with the team here in Ottawa. I have a great relationship with every single person.

The Most challenging part of your role with Goodbye Graffiti™: Dealing with Ottawa winters.

What is the most interesting piece of graffiti you have ever seen:  A 20ft long piece that says “Graffiti Sucks”.